View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001200 | K18X001.00 SKB SWAN | SW | public | 2021-04-15 09:15 | 2021-08-18 15:30 |
| Reporter | (ALTech) Wooshin Kang | Assigned To | (ALTech) Wooshin Kang | Due Date | 2021-04-21 10:08 |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001200: [SWAN] after factory default, status led is not blinking. | ||||
| Description | After SKB factory default, status led is not blinking by RCU input. You can do factory default by pressing blue 1 2 3 0 ok in "시스템설정" menu. Menu screen capture image is attached. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(SW) Sam Yang |
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Hi Wooshin, I started reproducing the issue. I will keep in contact as soon as possible when I need to ask you about related problems. Thanks! |
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Hi Wooshin, It was easily reproducible. I will report everyone in the evening again. Thanks. |
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Hi Wooshin, I will make a brief description for the reproducing. * Expected behaviors of LED: It blinks when it has RCU input(BT) * The LED behavior of the current issue: Click SKB factory default ---> Shows a pop-up window that says "it will restart soon" ---> LED stops blinking when it starts to reboot ---> ---> LED still doesn't work after it finishes reboot ---> Execute either "Warm start" or "Cold start" --> LED finally works again (after it gets into the setup wizard) I will update this issue tomorrow again. Thanks! |
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Hi Wooshin, To solve this issue, I already talked to the LED owner yesterday and will discuss this issue next monday. I will update you next week. Have a good weekend! |
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Hi Wooshin, I update you about his issue today. It is that this issue is also going to be monitored by Sam from today. We will keep update you. Thanks! |
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To reproduce: My => 系統設置 => pressing blue 1 2 3 0 ok in "시스템설정" menu. |
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When is target date for this issue..? |
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Any update..? |
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Hi Wooshin, Currently, we plan to resolve the issue after 2 weeks since we are working out the comparatively urgent issues. We will keep update you in May! Thanks. |
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Actually SKB QA is started 2 weeks ago, it is reported by them. If we don't solve it, QA will be not finished. Please fix it ASAP. |
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Hi Wooshin, We will check it ASAP~ |
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Hi Wooshin, We found a solution for this issue yesterday. We are now just on the way trying more testing for it. We will update the code after several tests! Thanks! |
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Hi Brent, After commit, please let me know. |
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Hi Wooshin, I already commit, please check in next firmware. Jerry |
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done |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-04-15 09:15 | (ALTech) Wooshin Kang | New Issue | |
| 2021-04-15 09:15 | (ALTech) Wooshin Kang | Status | new => assigned |
| 2021-04-15 09:15 | (ALTech) Wooshin Kang | Assigned To | => (SW) Jacky Chiang |
| 2021-04-15 09:15 | (ALTech) Wooshin Kang | File Added: IMG_3520.HEIC | |
| 2021-04-15 09:44 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Brent Choi |
| 2021-04-15 11:35 |
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Note Added: 0006728 | |
| 2021-04-15 13:39 | (ALTech) Wooshin Kang | Description Updated | |
| 2021-04-15 15:46 |
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Note Added: 0006735 | |
| 2021-04-15 19:28 |
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Note Added: 0006740 | |
| 2021-04-17 12:48 |
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Note Added: 0006745 | |
| 2021-04-19 09:54 | (SW) Jacky Chiang | Issue Monitored: (SW) Sam Yang | |
| 2021-04-19 17:51 |
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Note Added: 0006765 | |
| 2021-04-19 17:58 | (SW) Sam Yang | Note Added: 0006767 | |
| 2021-04-20 12:10 | (ALTech) Wooshin Kang | Note Added: 0006776 | |
| 2021-04-23 09:22 | (ALTech) Wooshin Kang | Note Added: 0006832 | |
| 2021-04-23 09:44 |
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Note Added: 0006837 | |
| 2021-04-26 09:32 | (ALTech) Wooshin Kang | Note Added: 0006866 | |
| 2021-04-26 11:14 | (SW) Jacky Chiang | Note Added: 0006870 | |
| 2021-04-27 08:58 |
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Note Added: 0006879 | |
| 2021-04-27 08:59 |
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Note Edited: 0006879 | |
| 2021-04-27 16:56 | (ALTech) Wooshin Kang | Note Added: 0006894 | |
| 2021-04-27 17:37 | (SW) Jerry Lin | Note Added: 0006898 | |
| 2021-04-28 16:05 | (SW) Jacky Chiang | Assigned To | (SW) Brent Choi => (ALTech) Wooshin Kang |
| 2021-04-28 16:05 | (SW) Jacky Chiang | Status | assigned => resolved |
| 2021-04-28 16:05 | (SW) Jacky Chiang | Resolution | open => fixed |
| 2021-08-18 15:30 | (ALTech) Wooshin Kang | Status | resolved => closed |
| 2021-08-18 15:30 | (ALTech) Wooshin Kang | Note Added: 0007905 |
